ROBERT D. MUMFORD
5 Estate Court Johnson City, TN 37604 (423) 282-5569
http://users.chartertn.net/rmumford/
Summary
24 years experience in the computer industry. Dynamic career reflecting exceptional Information Technology, Systems Administration, customer service, organizational and analytical skills. Excellent oral and written communication skills. Self-motivated and goal-oriented professional, eager to apply my experience, knowledge and skills to contribute to the success of the organization. Able and willing to learn new skills.
Experience
OpenVMS, Sun Solaris and IBM AIX System Analyst Oct 2002 – Present
Intellithought, Inc., Kingsport, TN (Client: Eastman Chemical Company)
· Operate and maintain approximately 60 Alpha and Vax computer systems running OpenVMS, versions 6.2 to 7.3.
· Operate and maintain approximately 60 Sun Solaris systems running Solaris 8 and 9.
· Member of the IBM AIX support team.
· Support TCP/IP, Oracle RDB, DecScheduler, UC4, DecWindows, DECNET, Volume Shadowing and Mirroring, VAXCluster, Resonate Central Dispatch, Resonate Global Dispatch, EMC disk storage, Oasis and Legato backup, and other products.
· Work with various teams to support the EMC Storage Area Network for VMS and on AIX.
· Write VMS and Unix scripts to automate and streamline operations. Utilize CRON and VMS batch.
· Assist the Windows NT team with various NT administration tasks.
Operations Analyst, Sr. OpenVMS System Administrator June 1996 – Oct 2002
Siemens Energy & Automation, Johnson City, TN
· Migrated the production cluster from a set of Alpha 7620s to an Alpha 4100 saving the company $5000 per month in maintenance fees while at the same time providing increased response to end users and cutting the time needed for daily, weekly, and monthly processing jobs by 60%.
· Successfully tested and prepared for the Y2K issue allowing January 1st, 2000 to pass without incident on the VMS systems.
· Operated and maintained several VMS systems running ASK/MANMAN, Oracle DBMS, and RDB that were used for accounts payable and receivable, MRP scheduling, inventory control, and customer services.
· Supported DecScheduler, TGV Multinet (TCP/IP), Raxco, UDMS report writer, and other software products.
· Wrote programs and batch jobs to interface with ASK/MANMAN using the DCL programming language.
· Provided user support in-house and to remote sites all over the U.S.
· Provided on the job training, guidance, and support for the second and third shift operators and junior administrators.
· Trained for and became the backup HP-UX System Administrator for 8 HP-UX (Unix) systems.
VMS Systems Administrator, Computer Service Engineer June 1981 – June 1996
Digital Equipment Corp., Memphis, Jackson, Kingsport, TN (Client: Eastman Chemical Company)
· Installed and maintained OpenVMS/VAX and OpenVMS/AXP operating systems and software layered products on over 200 Digital VAX and ALPHA systems, including DecWindows-Motif, UCX (TCP/IP), DECNET, Volume Shadowing, VAXCluster, Polycenter products, and others.
· Provided user support to the local plant as well as several remote sites including Europe and Mexico.
· Repaired, maintained, and installed Digital computer hardware and software in a large geographic area.
· Maintained hardware devices such as video and hardcopy terminals, line printers, PDP11 and VAX computer systems, and other DEC and Vendor equipment.
· Mentored less senior Service Engineers to help them progress technically and professionally.
Education
East Tennessee State University – 1996
Bachelor of General Studies, Concentration in Computer Science and History. Member, Alpha Sigma Lambda Honor Society.
Dyersburg State Community College – 1981
A.S. in Electronic Technology. Made Deans List (Honors) while working full time.
Other Skills and Training
· HP CSE Certification in OpenVMS V7. (Exams HPO-651, HPO-450, HPO-436)
· Microsoft MCP Certified on Windows 2000 Server. (Exam 70-215) OJT on Windows NT2000 and 2003 Server.
· HP-UX Unix - formal training at HP training centers.
· Extensive formal training from Digital Equipment (now HP) training centers on many hardware and software products.
· Daily use of Windows XP Pro, MS Office, Reflection, Reflections, Remedy Help Desk, X-windows, and other software applications.
· Web Page design using html, MS FrontPage, MS Publisher.
Personal Interests
The study of History, genealogy, books and reading, woodworking, bass and trout fishing, travel.
References
Professional and personal references are available upon request.
7-Aug-2005
My Professional Resume
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